Never underestimate the power of someone who you think can’t do anything for you.

Mr. Powell wrote that one day while at the White House he wandered down into the garage where all of the employee’s cars were parked. He was greeted by the attendants who asked him if they could help him. He said he was wondering how they decided who gets parked at the front of the garage and who is parked at the back. The attendants looked at each other somewhat sheepishly. One of them responded, “Well, it’s like this Mr. Powell. If you lower your window, smile and say hello, maybe remember our name, we’ll park your car towards the back of the garage. But if you drive up, don’t acknowledge us or say hello, we’ll park your car at the front of the garage so that you have to wait until all of the other cars are moved.”

Take time to smile or say a kind word to someone for no other reason than it’s the right thing to do.

From former Secretary of State Colin Powell’s book, “It Worked for Me: In Life and Leadership.”

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